F A Q
     
Business Overview

Contact Us

About Us

Office Supplies

Fast Selling Merchandise

Working Gloves

O-T-C Products

Guest Book

E-mail

General Merchandise

Sunglasses

Wrist Watches

Designer Lighters

Car Fresheners

Marketing Executives

Call @ 443-562-0023

Office / Distribution Center

Sunglasses Designs

Fancy Products

Novelty Lighters

Caps & Baseball Hats

Gift Boxes of Watches

Fast Selling Products

Hygienic Products

Herbal Energizers

F . A . Q

Employment / Business Consultation

Summer Special--Baseball Hats

Gloves

Track Suits

Computer Repairs & Maintenance

Website Designing & Hosting

Computer Services & Support

Wireless & Wired Networking

 

Frequently Asked Questions

 

How better is the quality of the products? also tell about Computer sales & Services..

Our company's line of merchandises have the best quality out there and are by far the best selling. We are providers of thorough I.T. Solutions for our customers as well (including the computer repairs, web development as well)

How long is the shipping & handeling process?

Most orders take 1 to 2 days.

Do you sell individual products e.g., caps, sunglasses or watches etc.?

NO. We do not sell individually sunglasses or watches. We only sell by the dozen.

Can we mix different styles / colors when we order caps, watches, or sunglasses?

YES. You can mix different styles / colors when you order a large quantity.

Dou you do fuel surcharge?   

NO. we offer free delivery to the businesses / stores / gas stations.

       Do you ship internationally?
We do international shipping.
We can ship everything in our catalog except items that manufactures.
restricts us from exporting 
Please email us a list of your requirements or place your order on the web.


      Do you pay for freight
When a nationwide distributor  who handles brand names like we do  says he'll pay for freight, it is almost a certainty that you can get his merchandise much cheaper from someone else., and you can take that to the bank. 
Sorry but we don't fatten up our prices to include freight
 We carry mostly brand name items, and we elected to operate with a small profit margin.  We sell nationwide, and with our slim margins it is impossible to come up with one price. Our prices however, are very competitive.


     

Do you have extra discounts on large quantities?
Please note that buying 100 items in multi-case quantities, is a rather normal practice with many of our customers, while we do very much appreciate it,  we do not consider that unusual.
Our prices are very competitive, they are designed to attract large buyers.    We do not have a set  price for mega quantities, but if there is any one or two items that you would like to buy  in unusual quantities,  let us know the quantity, and let us also know, your target price (or the price you are paying now). If your target price is not realistic  your inquiry will be ignored..... 
If  your target price is realistic, we will probably treat your inquiry more seriously,  because this would tell us that you have a general product familiarity, as well as  market knowledge of the item in question.


              Do you have credit terms?
Sorry, with our present Business- Model we have no room, or margin for credit terms....


      What are your methods of payment?
 Bank Checks, Money-orders, Wire-transfer
 Company checks are accepted but your order is held until they clear.

We do not accept credit cards!
If you want to pay with a CreditCard  why not check our other
website


      Do you ship C.O.D?
Yes we do, (with some exceptions) 


        How long will you take to ship my order?
Most orders are shipped within 24 hours.


         Can I arrange to pick up my orders?
You want to pick up your order? no problem!
Indicate in the message section of your order, when do you wish to pick up your order, and we will have it ready.
We also have on hand, a big cash & carry with 3000 or more items,  where you roam around, and help yourself to  more bargains.

If you want to arrange for your own trucker to pick up your order, we have no objection, just give us your written instructions .


    Do you back-order items not shipped?
We ship averagely 95%-100%  of  your order.
We do not, automatically back-order unshipped items, however, if you request it, we can call you up when a backordered item is back in stock.


   Do you have a catalog?  how  do I get on your mailing list?
If you place an order, even a small one, you will be automatically on our mailing-list and get a yearly catalog.  

  

  What if items are missing from my shipment?
All orders undergo a vigorous amount of checking ,double-checking and triple-checking, it is very rare that something is short.... 
But, we are only humans. We absolutely  do stand behind everything we ship, and if a shortage does take place, or wrong merchandise was shipped,  we will take immediate steps to correct the situation. When receiving your shipment you must write  clearly the number  of cases you received next to your signature, If this is a UPS shipment,  indicate with your signature any damaged boxes, or better yet, refuse them!  If you suspect that a case (that was shipped UPS)  has been opened and resealed also refuse it.
In case of a shortage, a damage, or wrong items, make sure not to throw away the shipping cartons or discard anything  else, until your claim is processed, this will help avoid problems and speed things up.


      What are the expiration dates on your merchandise?
All the merchandise we ship is fresh, anyway we stand behind everything we ship. 


    How long have you been in business?
We have been in business since 2003.


   

 
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